Refund Policy

💰 Refund Eligibility

• We offer refunds only if:

  • You received the wrong product

  • The item was damaged during delivery

  • The product is expired or defective

📅 Timeframe

• Please contact us within 5 days of delivery to request a refund.

📸 Proof Required

• Share clear photos or videos of the damaged/wrong product for verification.

🔁 Refund Process

• Once your request is approved, we will:

  • Refund your amount to the original payment method, or

  • Offer a replacement (based on your choice)

🚫 No Refunds For

• Opened or used tea packs

• Requests made after 5 days of delivery

• Change of mind

📩 Contact Us

For refund requests, email us at Raijiteacustomercare@gmail.com or WhatsApp us at 7982278282 with your order details.