Terms & Conditions
As a customer of Raiji Group, it is important to familiarize yourself with our Terms & Conditions. These terms govern your use of our website and the relationship between you, the visitor, and Raiji Group.
Product Use
Our tea products are meant for personal use only. Reselling without permission is not allowed.
Pricing & Availability
Prices are subject to change without notice. Product availability may vary by location and platform.
Order Confirmation
Orders are confirmed only after successful payment and verification. You will receive an email/SMS with details.
Shipping & Delivery
We aim to dispatch orders within 1–2 working days. Delivery time depends on your location and courier service.
Return & Refund Policy
No returns accepted for opened or used tea packs.
Damaged or wrong items must be reported within 5 days of delivery for refund or replacement.
Cancellations
You may cancel an order before it is shipped. Once shipped, cancellation is not possible.
Privacy
Customer information is kept secure and used only to process orders or improve your shopping experience.
Contact Us
For any queries, please reach out to our support team at [raijiteacustomercare@gmail.com/7982278282].
Accepted Payment Methods
-
We currently accept UPI payments only for all orders.
-
✅ Accepted UPI Apps:
-
Google Pay
-
PhonePe
-
Paytm
-
BHIM
-
Any UPI-supported app
-
🔒 100% Secure:
-
All UPI transactions are processed through safe and trusted gateways to protect your information.